Steven Jeffes - Professional Profile

Mr. Jeffes has had success generating over $450MM in sales and
orchestrating the turnaround ($100MM+) of several Fortune 200
companies. Mr. Jeffes has managed P&Ls of $365MM and over 300 FTEs
and is considered a thought leader/expert in the following:
- Customer Relationship Management (CRM) & Customer Strategy
- Social Media - Strategy, Process, Organizational Design, Technology*
- Marketing, Sales, Customer Service Optimization
- Brand & Product Management, Public Relations, Communications
- Engineering, IT, Technology Development & Deployment
- Organizational Design/Optimization, Change Management
A sample of Mr. Jeffes executive experience includes working for or
consulting with the following organizations:
- Accenture, PwC - IBM Global Services, CSC, General Electric,
Lockheed-Martin, Carrier Air Conditioning, American Express, Pfizer,
AT&T, Intuit Software, Siebel Systems, Vanguard, AXA, Bristol-Myers
Squibb, Macy*s, Reader's Digest, Marriott.
Mr. Jeffes has Dual BBAs in Computer Science & Finance from Temple
University and a Masters in Organizational Change & Design from
University of Pennsylvania/Wharton
100+ Awards, CRM - Marketing & Business Turnaround Expert,
Keynote Speaker, Published Author, Adjunct College Professor